WNS Assistance is the UK’s leading personal and commercial lines insurance claims and business process outsourcing specialist, delivering complete reassurance throughout the claims journey and beyond.
Each of our clients benefits from outstanding levels of service and cost efficiencies, delivered by specialist teams of professionals with in depth industry and business process knowledge spanning all aspects of the motor, property and legal claims lifecycle.
Our clients include fleets, insurers and intermediaries, who, regardless of size, benefit from our cutting edge technology and proven processes – all based on our uniquely transparent business model.
A financially stable organisation, we are a part of the WNS Holdings Group, a profitable, cash-generative and financially secure NYSE listed global organisation, with a market capitalisation of over $1bn.
What’s more, operating to the highest standards of internal financial control, we are the only provider regulated by the Financial Conduct Authority (FCA) and the Securities and Exchange Commission (SEC), and audited for our compliance with the Sarbanes Oxley Act.
Stand out service from WNS Assistance
Proactive people
It’s the proactive nature of our people, and their unique skillsets, that make the difference at WNS Assistance. Investing in recruitment, employee development and retention, we work to ensure our people have the knowhow and the experience to deliver the best in the business.
Proven processes
Whether working with your customers on their motor, property or legal insurance claims, from FNOL and fast and efficient third party capture through to recovering uninsured losses, our specialist teams work together to proven processes.
Fully configurable tailored technology
Ensuring a seamless approach to our claims management process, we continually invest in our own in house software, including our market leading .Net web based supply chain automation tools for greater visibility, effective cost control and flexible management information.
Firm financial footings
As a part of the WNS Holdings Group, a secure NYSE listed global organisation, our business is built on firm financial footings. What’s more, regulated by the FCA and the SEC, our clients benefit from the reassurance of knowing we are operating to the highest standards of internal financial control.